At Atul Bakery, we take great pride in the quality of our products. Due to the perishable nature of our items, we do not accept returns or exchanges. However, we want to ensure your satisfaction, so we have outlined our policy for damaged goods below.
Damaged Goods
If you receive an order with damaged items, please follow these steps:
1. Contact Us Immediately: Reach out to our customer service team at support@atulbakery.in or +91 70437 59959 within 24 hours of receiving your order.
2. Provide Evidence: Please provide clear photos or videos of the damaged items to help us assess the issue.
3. Resolution: Upon review, we will either issue a refund or send a replacement item, depending on the situation.
Non-Returnable Items
• Due to the nature of our products (perishable bakery goods), we cannot accept returns or exchanges for any reason other than damage.
• Orders for custom or personalized items are also non-returnable.
We appreciate your understanding and are committed to providing you with the best quality products.
Feel free to adjust the details as needed for your specific business.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Address: G – 8 Sai Ram Complex, KIM, Surat, Gujarat (394110)
Email: support@atulbakery.in
Phone: +91 70437 59959
